Returns and Repairs Policy

Effective Date: [Insert Date]

Returns

We want you to love your purchase. If something’s not quite right, here’s how we can help:

• Return Period: Items can be returned within 30 days of purchase for a full refund or exchange.
• Condition: Returned items must be unworn, unwashed, and in their original condition with all tags attached.
• Proof of Purchase: A receipt or order confirmation is required for all returns.
• Final Sale Items: Sale, clearance, and custom items are final sale and cannot be returned or exchanged.
• Return Method:
  • In-Store: Bring the item to any of our locations with your receipt.
  • Online Orders: Email us at [email@example.com] to request a return label. Return shipping costs may apply.

Repairs

We believe in quality. If an item has a manufacturing defect, we’ll make it right.

• Eligibility: Repairs are available for items purchased within the last 6 months.
• What We Cover: Defects in stitching, buttons, zippers, or fabric quality under normal wear.
• What We Don’t Cover: Damage from accidents, misuse, or normal wear and tear (e.g., fading, pilling).
• Process:
  • Contact us at [email@example.com] with your order number and a photo of the issue.
  • We’ll assess whether it qualifies for a free repair, replacement, or store credit.

Questions?

Contact our customer care team at:

• [email@example.com]
• [Phone Number]
• Or visit us in-store during business hours.